Bug Reports

How to Report a Problem with Picflow

Updated over a week ago

Your feedback is important and we appreciate you taking the time to get in touch. Bug Reports help us identify and fix problems when something's not working correctly. We’ll do our best to help resolve any issues you might have. To submit a bug report, please follow the instructions and click the button below:

How to Report a Bug

If you have found a problem on Picflow, adding your browser information, a screenshot or screen recording with your report will help us diagnose your issue and find a solution faster. Here's how to do that:

1. Describe your problem

Please include a short and simple step-by-step instruction on how we can reproduce the issue or what you expected to happen.

2. Gather your Browser Information

With the tool linked below, it's super easy to automatically detect the exact details of your browser and system. The tool creates a unique link, please copy your link and add it to your bug report: Get Browser Information

3. Take a Screenshot or Screen Recording

The best way for us to identify the issue is to see it happening. We recommend including a short video that shows both the bug and the actions you took before encountering it. If a picture can say a thousand words, then imagine how many a video can say!

Note: If you’re comfortable doing so, you can also enable recording via your microphone and talk through your issue as you make your screen recording.

Thanks for your support!

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